CarelioRun your whole NDIS service from one place.
Participant care, rostering, NDIS-compliant billing, incident tracking, and a CRM pipeline for coordinators — Carelio replaces the spreadsheets and disconnected tools most providers are still stitching together.
14-day free trial on every plan. No lock-in contracts — cancel any time.
Everything a growing provider needs
One system for the whole team — Admins, Managers, Support Workers, CRM Coordinators, Plan Managers, and the participants they support.
Roster & shift check-ins
Build rosters in minutes and let support workers check in/out on-site with GPS-verified shifts.
NDIS-compliant billing
Line items, price limits, and claim-ready invoices — generated automatically from delivered shifts.
Incident management
Log, track, and resolve incidents with the right visibility for Admins, Managers, and Coordinators.
CRM & referral pipeline
Track leads, trial bookings, and onboarding through a Kanban pipeline built for care coordinators.
Configurable forms
Build new form types yourself — intake, incident, review — no developer required.
Multi-organisation ready
Run one organisation or many — separate teams, participants, and branding per organisation.
Up and running in a day, not a quarter
No implementation project, no lengthy onboarding call required.
Sign up your organisation
Pick a plan, create your account, and your organisation is ready in minutes.
Add your team & participants
Invite staff, add participants, and set your own branding and rates.
Deliver, document, and bill
Roster shifts, log support delivery, and generate NDIS-compliant invoices automatically.
Without Carelio
- Rosters in one spreadsheet, invoices in another, incidents in email threads
- Manually re-checking NDIS price limits before every invoice run
- No visibility into which participants are missing service agreements
- Referrals and follow-ups tracked in someone's personal notebook
With Carelio
- One system: roster, delivery, billing, and incidents all connected
- NDIS price limits and claim rules built into every generated invoice
- A live view of every participant's plan, budget, and paperwork status
- A CRM pipeline the whole coordination team can see and update
Ready to run your service on Carelio?
Start a 14-day free trial — no credit card charged until your trial ends.
Are you a participant joining an existing provider on Carelio? Use the sign-up link your provider sent you, or sign up here.